Chris Lauzon:

My teammate Jackie posting about user feedback.

Originally posted on Jackie Loves:

Working as a Happiness Engineer, we see the ups and downs with customers. It’s very rewarding to be working on live chat and to see a user open a chat with a question and help them understand exactly how to get to their desired outcome.

The best thing about working in support is receiving what we call Hugs. These are where the user expresses to you their gratitude and gives you a virtual hug. I really enjoy them and they give me the warm fuzzies. I thought I’d share some of mine, not to toot my own horn or any thing, but it’s always nice to see them.

Thank you users! I love you too!

Jackie – WHAT!?!?! You are the BOMB! How!? What!? Dude! I have been in
mourning for the past year thinking that all the contents from this bad-boy
had vanished into thin air! WOW. Thank…

View original 215 more words

New Tutorial Site – Learn.WordPress.Com

My good friends at the Automattic Editorial Team did a recent revamp of the main tutorial site . We’ve been making a ton of changes to the user interface and experience for and the tutorial site got a revamp to show off the new changes.

Here’s a great blog post on the revamp.

What would you like to see in WordPress 4.4?

New WordPress release means that it’s time to think about the next release, because WordPress is always changing.

WordPress is a open source project where anyone can contribute ideas, code, documentation, etc. and it is all volunteer based. I always get feedback from users about WordPress with great ideas, but telling me doesn’t do anything. Participating in the open source project is the best way to contribute your ideas to WordPress.

So have an idea? A wish? Make sure to contribute your ideas to the Make WordPress Core P2.

Hiring a Community Organizer at Automattic

Did you know Automattic is hiring? We are! We have a ton of different positions available, so if you’re interested, our job descriptions can be found on this page. The only downside is, you’ll have to work with me. ;)

One of the positions available is a position called a “Community Organizer.” This is someone who helps organizing the WordPress Community, help advising on WordCamps and other events, and a bunch of other cool stuff. You can read about that position here.

Work with us!

WordPress 4.3 “Billie” drops today!

WordPress 4.3 “Billie” drops today after a lot of hard work and determination from the Core WordPress Team. Good job everyone! If you host your own WordPress site, make sure to update your WordPress site as soon as possible!

Make sure to test your custom themes and plugins though.

Here is the announcement blog post on WordPress 4.3 on the blog. 

Here’s the video for WordPress 4.3

Here is the WP Tavern article on WordPress 4.3